Service center and technical support

The equipment supplied by ARSTEL and its dealers is rightfully considered reliable and of high quality. Professionally installed systems rarely fail. If a defect does occur, warranty and post-warranty repairs will be performed by experienced specialists at the ARSTEL Service Center in Saint Petersburg. ARSTEL service engineers are competent in the field of electronics, circuit design of analog and digital equipment, and have many years of experience in servicing audio equipment from the world’s leading manufacturers.

Competent diagnostics performed by our specialists reduces the time and cost of troubleshooting. Most of the defects occurred or detected are repaired by ARSTEL service engineers, excluding sending the faulty equipment to the manufacturer. Service engineers carry out repairs of any complexity at the highest level. Equipping the Service Center with modern facilities for repair and diagnostics — coupled with many years of experience and manufacturers’ recommendations — helps to cope with any problem that arises. Equipment suppliers should only provide the ARSTEL Service Center with the necessary stock of components for performing quality and timely repair and maintenance of equipment.